Privacy Policy for Active Ice Inc.
Last updated: 01/01/2025
1. Information We Collect
We collect personal information that you voluntarily provide to us, including your name, phone number, email address, and other contact details. This information is collected when you purchase products, create an account, sign up for updates, or communicate with us.
2. How We Use Personal Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with customers about their purchases or support requests
- Provide order updates and safety alerts to employees and staff
- Improve our products and services
- Comply with legal and regulatory obligations
3. SMS Communications
Active Ice may send text messages (SMS) to communicate with employees and staff for operational purposes such as scheduling, production updates, and safety notifications.
- SMS consent is never shared with third parties or affiliates.
- SMS messages are used only for internal or transactional communication, not for marketing to the public.
- Standard message and data rates may apply.
- You may opt out of receiving text messages at any time by replying STOP to any message.
4. Information Sharing
We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared only with trusted service providers who assist in business operations (e.g., shipping carriers, payment processors), and only as necessary to perform their function.
5. Data Security
We use reasonable physical, administrative, and technical safeguards to protect personal information against unauthorized access, use, or disclosure.
6. Policy Updates
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Active Ice Inc.
415 NE 48th St, Oklahoma City, OK 73105
Email: info@activeice.com
Website: https://www.activeice.com